This website is operated by Derwent Planning Ltd, a chartered town planning consultancy based in the Midlands, England. Derwent Planning Ltd is the data controller for personal data collected through this website.
You can reach us at hello@derwentplanning.co.uk or by post at our registered address. If you have any questions about how we handle your personal data, please get in touch before submitting a request through the formal channels below.
We only collect personal data that you provide directly to us. The primary means of collection is the enquiry form on our Contact page.
We do not collect any special category data (such as health information) through this website, and we do not use any automated decision-making or profiling in relation to your enquiry.
We use the information you submit solely to respond to your enquiry and, where your enquiry progresses into a professional engagement, to carry out the services you have requested.
We will not use your contact details to send you marketing communications, newsletters, or any unsolicited correspondence. If we ever wish to contact you for a purpose beyond responding to your original enquiry, we will ask for your explicit consent first.
We process your personal data on the basis of legitimate interests (Article 6(1)(f) UK GDPR) — specifically, our legitimate interest in responding to and managing enquiries from prospective clients. In each case, this interest is balanced against your rights and does not override them.
Where an enquiry progresses to a formal instruction, processing shifts to performance of a contract (Article 6(1)(b) UK GDPR).
Enquiries that do not result in a professional engagement are retained for 12 months from the date of your submission, after which the data is securely deleted. This period allows us to follow up on enquiries that may take time to progress and to maintain a record of correspondence.
Where an instruction is placed, records relating to that engagement are retained for 6 years after the engagement concludes, in line with standard professional indemnity and limitation period requirements.
This website contains links to third-party websites, including our LinkedIn profile. Once you leave this site, we are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before submitting any personal data to them.
Independent chartered town planning consultancy, providing expert planning advice on residential, commercial and mixed-use development across England.
